Terms of service

Terms of Trade Agreement

The use of the SurfEars New Zealand website is governed by the following policies.  Placement of your order indicates you have read and accepted these terms and conditions.  

Prices  

Prices on this website are in New Zealand Dollars and include GST of 15%. 

Order Acceptance Policy

SurfEars New Zealand does not accept orders from dealers, exporters, wholesalers or other customers who intend to resell.  

Stock Availability    

All stock listed on the SurfEars New Zealand website is available for immediate dispatch. However in the unlikely event that our stock levels are not accurate and we are unable to supply immediately we will ring you to advise a delivery date or to organise a refund.  

Payment  

Credit Card payments are through Shopify Payments, providing the highest level of security.
Direct Payment via online banking is also available.

Order Cancellation

Once an order has been made it can't be cancelled or altered online so please email sales@surfears.co.nz for any changes.